Chicago Delivery Robot Firms Face Biometric Privacy Lawsuits Over Alleged Face Scans
Two class-action lawsuits filed in Chicago accuse delivery robot operators Coco and Serve of collecting and sharing customers’ facial biometric data without consent, escalating a privacy fight that could reverberate across the fast-growing autonomous delivery sector. The claims, still unproven in court, raise fresh legal and reputational risks for companies pitching robots as a low-cost, contactless logistics solution.
