Consumer Feedback to Be Included in CAG Audit of Power Discoms
India’s Comptroller and Auditor General will expand its planned integrated audit of the power sector to include consumer responses in its review of distribution companies, a move that could sharpen scrutiny of service quality, billing practices and accountability. The audit, designed to run over four years, will cover generation, transmission, distribution and renewable energy, signalling a broader examination of the sector’s operational and financial stress points.
