Gig Workers’ Union Seeks Safeguards Over Expired Item Orders as Platform Disputes Deepen
A gig workers’ union has called for stronger protections after reporting that delivery workers are being penalised for handling expired or unsellable items in platform orders. The demand adds fresh pressure on policymakers to clarify liability, compensation, and consumer-safety rules in India’s fast-growing app-based delivery economy. The dispute underscores a broader regulatory gap in which workers often absorb operational risks without clear recourse.
