‘Open is the word’: Juspay’s Ishan Sharma on population-scale payments, agentic commerce and India’s export play
At the Global Fintech Fest 2026, Juspay executive Ishan Sharma said the company’s 12-year journey has been defined by building payments infrastructure that can operate at population scale, while staying open to new rails, new merchants and new use cases. In an exclusive interview with The Economic Times, he argued that Indian fintechs must think beyond domestic convenience and design products that can compete in developed markets as agentic commerce begins to reshape how transactions are initiated and completed.
