AI Is Compressing the Travel-Booking Journey, Says MakeMyTrip CTO
Generative AI is rapidly shortening the path from travel intent to confirmed booking, with users increasingly asking one assistant to handle flights, transit visas and card-linked offers in a single exchange, according to MakeMyTrip Group CTO. The shift could reshape how online travel platforms design search, recommendation and conversion flows, while raising the stakes for trust, accuracy and commercial relevance.
